• Site Reliability Engineer - Cloud Operations

    Job Locations US-TX-Austin
    Posted Date 2 months ago(11/21/2018 7:58 PM)
    Job ID
    Product & Technology
    Product and Technology
    Full-Time Employee
  • Overview

    Who We Are

    Do you want to create the next generation of technologies and products that define the future of digital identities and protect people from identity theft? If so, come and be a part of something extraordinary! Join our world-class Engineering team to deliver innovative cloud-based software on a global scale. We build products that protect people and if you have the right skills and attitude, we want to speak with you about joining our mission!  


    About the Position 

    Work with a strong, global engineering team to maintain and enhance world-class cloud-based-applications with cutting edge technologies on a fresh project with a great mission. We are looking for a great site reliability engineer to maintain and continually improve our cloud-based applications!


    • Operate, monitor, and maintain high availability of software service for multiple products running in a multi-region cloud environment
    • Work with team to establish service level objectives and monitor to ensure the objectives are met
    • Continually improve cloud operations automation and tooling to monitor and maintain enterprise cloud-based applications
    • Troubleshoot infrastructure and application issues, and work with the engineering team to resolve issues
    • Execute run-books for known cloud-operations tasks, and create new run-books for new situations or issues you encounter; automate everything
    • Collaborate with a great team to maintain, monitor, and improve amazing cloud-based-applications that solve real-world problems for end users
    • Facilitate blame-free root cause analysis meetings in the event of a production-systems incident so the team can learn from mistakes and improve our systems and run books
    • Participate in stress, security, and performance testing
    • Participate in continually improving best-practices security posture
    • Take pride in the quality of your code, the work it takes to make great software, and the value delivered to the end-user

    Minimum Qualifications

    Knowledge, Skills and Abilities:

    • Deep understanding of Cloud Platforms like AWS and GCP and how to leverage them for compute, storage, and managed services including, but not limited to databases, managed Kubernetes, and content delivery networks
    • Experienced with modern DEVOPS engineering practices and comfortable with diverse technical problem sets, across the entire technology stack, including the virtualized hardware
    • Possess a deep understanding of the Linux Operating System and are at home on the command line / terminal at your workstation
    • Versed in Infrastructure as Code practices using technologies like Terraform, Cloud Formation, etc.
    • Familiar with tools like Ansible, Puppet, Chef, and leveraging those tools for configuration automation
    • Proficient in scripting and developing automation in Python and BASH, or similar programming languages
    • Used to keeping everything you do in source control (git) and automating (scripting) any task you have to do more than once
    • Understand modern approaches to software security – and know what needs to be done to secure software systems and cloud-based infrastructure
    • Equipped with a proactive security mindset, and a solid understanding of information security and privacy principles
    • Experienced in protecting modern, cloud-hosted operating environments using defense-in-depth strategies
    • Comfortable operating in environments subject to regulatory, compliance, and risk-based security requirements
    • Able to effectively trouble-shoot issues across the entire technology stack from (UI-> API -> Application -> Database) including the operating system and the underlying (virtual) hardware
    • Enthusiastic about cutting-edge technologies and fresh challenges that come with them
    • The type of person that gets excited when you merge a pull request you authored


    Minimum Qualifications:

    • Experienced using Kubernetes and related technologies (such as Docker) for application orchestration
    • Excited about monitoring technologies (such as Prometheus, TICK stack), the metrics they provide, and using the data to extract information about the performance characteristics, and error modes of a cloud-based software stack
    • Proficient as a developer, experienced writing code and solving problems in at least one main-stream programming language (such as Python, Java, Go, C#, etc.)
    • Experience developing and maintaining globally deployed applications, in multiple languages, with many, many users
    • Very familiar with agile frameworks, such as Scrum and Kanban, and how to operate within these frameworks to continually deliver value
    • Experienced with mono-repo concepts and tools like bazel or pants
    • Experienced developing and maintaining feature-rich applications using modern software frameworks such as Spring-Boot, Flask, .NET, etc.
    • Understanding of computer networking and how it applies in cloud environments
    • Hold a Bachelors or Master’s Degree in Computer Science, Electrical Engineering, or another scientific or technical discipline.

    Join us at AllClear ID and enjoy the following benefits:

    • Comprehensive Medical Benefits, Life & Disability Insurance, Flex-Spending & Health Savings Plans
    • 401(k) Investment Plan
    • Stock Options
    • Commuter Benefits (heavily discounted parking, free transit passes)
    • Gym Membership
    • Paid Time Off
    • Free ID Theft and Credit Monitoring

    Our Values:

    • Integrity is paramount
    • Customer service above and beyond the expected
    • Have fun together as a company
    • We operate as one. We inspire one another to win.
    • We take pride and ownership in all that we do


    This position is not eligible for visa sponsorship.


    AllClear ID is an Equal Opportunity Employer. Applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, disability, gender identity, national origin, or protected veteran status.



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